How to Retain Staff Amid Surging Turnover

Are you a business owner struggling to find the right employee to add to your staff or maintain the workers you currently have employed? The “Great Resignation” has brought about a significant number of employees leaving their jobs, and it’s been difficult to find replacements to maintain the level of service.

Anthony Klotz, Ph.D., a management professor at Texas A&M University in College Station, stated, “the resignation backlog, burnout, epiphanies, and remote work” are causing employees to leave jobs “across all industries, including the professional fields.” But it seems to be more than that causing a mass exodus.

 A main factor for employees leaving their jobs is often dissatisfaction, whether with wages, the work environment, or lack of interest in the duties they perform.

So, what can you do to help retain the staff you have? Experts share their tips.

  1. Embrace Flexibility – employees are used to remote work, different work hours, or other changes to their schedules compared to when they worked in the office. Maintaining that flexibility is what employees are seeking.

  2. Offer Balance – make sure your staff is not burning out. Staff may have been working extra hard to be able to complete their tasks, especially if other staff left. It’s imperative for them to have a balance between work and home life. This is especially important if workers are still performing their duties in their homes where it’s easier to pick up assignments they hadn’t completed when they worked in your office.

  3. Ensure staff see a future with your company – employees want the opportunity to grow in their careers. 

  4. Make sure your workplace reflects core values – “Creating a culture where your employees see value and meaning in their work can also play a role in retaining employees — that’s where strong leadership comes in”, Klotz said.

  5. Consider how you treat departing employees – is there something you can do to improve the process when employees leave? Do you celebrate the work they performed recognizing their contributions? Ensuring employees feel valued even as they leave can improve your reputation to attract strong candidates or incentivize former employees to return.

If you do lose an employee, you do have the opportunity to find available talent in the marketplace. But make sure what you have to offer is what candidates are looking for.

Candy Messer

Candy Messer is a and profitability/growth advisor working with entrepreneurs in service-based industries to help them have successful businesses.  With more than 22 years of experience in the industry, Candy understands the stresses business owners  face and offers customized services  to meet their varying needs.

Candy started Affordable Bookkeeping and Payroll (AB&P) with the goal of providing businesses with top notch bookkeeping and payroll services at a reasonable price.  Her company energizes business owners by removing  the burden of  compliance tasks as well as working with them to identify issues preventing higher profitability and/or growth. As a result of using her services, clients have peace of mind and the freedom to do what they love. 

Candy was named Woman of the Year for 2009-2010 by the Peninsula Chapter of the American Business Women’s Association, and 2011 Entrepreneur Mom of the Year by Today’s Innovative Woman magazine.  In 2012, the El Camino College Foundation honored her as a Distinguished Alumni of the Year. Affordable Bookkeeping and Payroll was named 2016 Small Business of the Year by the Torrance Chamber and Intuit’s (creator of QuickBooks software) 2016 Firm of the Future.

Candy is co-author of Business Success With Ease released in 2013 and Navigating Entrepreneurship released in 2014 and is the host of “Biz Help For You” which can be found on iTunes, Tune-In, Stitcher, IHeartRadio and Spotify.

Candy has been married since 1992 to her husband Garth and they have a son, daughter, son-in-law, and soon to be two grandsons. When not running her company, Candy enjoys reading, crocheting, logic puzzles and spending time with friends and family.

http://www.abandp.com
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